Mr. Hinojosa has over 25 years of consulting experience in multicultural consulting companies with management positions for "large accounts". He has participated in project for Mexico and other LA countries with banking, government, consumer, manufacturing and telecommunications clients.
Manuel possesses extensive knowledge in customer strategy, innovation, sales transformation, shared services, organizational alignment, as well as disruptive technologies like Robots, Intelligent Automation and Data & Analytics.
Manuel has actively participated in several forums around innovation, digital transformation and customer experience specialized media.
He possesses strong skills in sales, negotiation, customer & people management, problem solving and strong focus on results.
How to work with me
What I can offer
2021 award recipient by HITEC (Hispanic Information Technology Executive Council) as one of the 50 most notable and influential technology executives in Latin America, Portugal, and Spain.
I can support with experience from multiple industries like retail, financial services, consumer and telecom. I have rich experience in trends, benchmarks and best practices for customer and back office transformation.
Can provide guidance in how to build operating models for front and back office operations with disruptive and transformative technologies like cloud solutions, intelligent automation, data & analytics and other digital enablers.
My expectations for a successful mentoring relationship
Help teams set priorities, methodologies, examples and ideas to improve their operations under high performing environments.
How entrepreneurs can prepare before we start
Have clear view of challenges he wants to address, short and medium term goals, plus relevant constraints (budget, resources, time) .
United States of America
Management: Business Strategy
Management: Other Management
Management: Planning and Goal Setting
Management: Project Management
Management: Work-Life Balance
Marketing: Business Development
Marketing: Market Research
Marketing: Marketing Strategy
Sales: Customer Service and CRM
Sales: Lead Generation
Sales: Selling Services
Technology and Internet: E-Commerce
Technology and Internet: Managing Technology
Technology and Internet: Technology and Internet
Technology and Internet: Other Technology and Internet